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AV System Maintenance

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Service description

AV System Maintenance performs preventative maintenance on AV systems including pro-active remote monitoring of supported systems. Equipment repairs are no longer undertaken in-house due to a lack of resources.

Service available for

Staff

Service provided by

Learning Environments, Integrated Help Services

Accessing the service

Location / address

Campus Location
Kelvin Grove

Level 4, E Block, Room 412

 

Phone

Section Phone
AV Workshops (07) 3138 3774, (07) 3138 3147, (07) 3138 3410
Learning Environments Project Officer (07) 3138 3952

 

Email

Section Email
AV Workshops avws@qut.edu.au
Learning Environments Project Officer j.vikstrom@qut.edu.au

 

Maintenance contracts are available to all QUT cost centres and are negotiated on a case-by-case basis. Priority is given to teaching spaces.

Hours of operation

The service is available from 8am to 4pm, Monday to Friday.

Charges

Contract costs vary according to the complexity of the system supported. Where no contract is in place, support is on a fee-for-service basis at $75 an hour. General teaching spaces are a core (free) service.

Service support

Email avws@qut.edu.au

For urgent attention phone the AV Workshops on (07) 3138 3774, (07) 3138 3147, (07) 3138 3410.

Other information

Staff resources are limited and response times vary according to workload. Service hours are restricted to weekdays between 8am and 4pm.

Feedback

To provide feedback on this service contact:

AV Workshops: phone (07) 3138 3774, (07) 3138 3147, (07) 3138 3410 or email avws@qut.edu.au

Learning Environments Project Officer: phone (07) 3138 3952 or email j.vikstrom@qut.edu.a

Service manager

Gordon Howell, Learning Environments Service Manager